Lucky with Ayam FAQs

FAQ for AYAM 2021 Lucky Red Envelope Promo

 

Q. Who can participate in the Lucky with Ayam promotion?

A. Entry is open to all Australian residents, except employees (and their immediate families) of the Promoter, Participating Retailers (any retailer in Australia that stocks AYAM products) and agencies associated with this promotion.

 

Q. How old do you have to be to enter?

A. You must be 18 years of age or older. Entrants under the age of 18 must obtain the prior permission of a parent or guardian over the age of 18, having read the Terms and Conditions, to enter the competition. If the competition winner is under 18 years of age, the prize will be awarded to the winner’s parent or legal guardian on behalf of the winner.

 

Q. What are the prizes?

A. There are a total of Eighty-Eight (88) $1,000AUD prizes to be won, of which will be transferred to each winners nominated bank account. These will be delegated across an 8 week period, with 11 prizes per week.

 

Q. Can I exchange my prize for anything else?

A. No, the prizes drawn and awarded are final and non-transferable and are only valid for the dates as specified in the terms and conditions.

 

Q. When does the Lucky with Ayam promotion start and finish?

A. Entries open at 00:01am on 08/02/2021 and close at 11:59pm AEDST on 04/04/2021 (“Promotional Period”).

 

Q. How do I know what products to purchase to participate?

A. You are able to purchase any two(or more) AYAM™ products from any Australian retailer in a single transaction between 08/02/2021 and 04/04/2021. 

 

Q. I’ve purchased my two (2) AYAM™ products, now how do I enter?

A. To enter the Lucky with Ayam promotion, simply;

  1. Visit www.luckywithayam.com.au, follow the prompts to the promotion entry page and input the requested details.
  2. Upload a copy of your original purchase receipt and submit the fully completed entry form during the Promotional Period.
  3. Ensure that your receipt clearly specifies the store of purchase, date of purchase and the two AYAM products.
  4. Remember to keep your receipt as proof of purchase.

 

Q. How can I tell if my entry has been received?

A. You will receive an on screen confirmation message on the promotional website after you have entered your details, acknowledging that your entry has been received, as well as a confirmation email.

 

Q. How many times can I enter?

A. You may enter as many times as you like provided that each entry contains two AYAM™ products, in one single transaction and you have proof of purchase.Each entry must be submitted separately and in accordance with entry requirements. 

 

Q. Do I need to keep a copy of my original purchase receipt to claim my prize?

A. You must retain your original purchase receipt/s as proof of a valid purchase during the Promotional Period. Failure to produce the proof of purchase for all entries when requested may result in invalidation of ALL entries and forfeiture of any right to a prize. Purchase receipt(s) must clearly specify the store of purchase and that the purchase was made during the Promotional Period.

 

Q. What if the website isn’t accepting details I am providing and I keep getting an error message?

A. Check that you have entered all details correctly in all fields. If you are still receiving an error message, please contact us via the website or at [email protected] advising us of the problem.

 

Q. When will the winners be drawn?

A. There will be eight (8) draws conducted for this promotion. Entries close for each draw at 11:59pm AEDST on the dates specified in the table below. All draws will take place at RoiltiPTY LTD, 51A / 23 Norton street, Leichhardt, NSW 2040 at 12:01pm AEDST/AEST (as applicable) on the dates specified in the table below.

 

Draw Entries Close Draw Date
1 14/02/2021 15/02/2021
2 21/02/2021 22/02/2021
3 28/02/2021 01/03/2021
4 07/03/2021 08/03/2021
5 14/03/2021 15/03/2021
6 21/03/2021 22/03/2021
7 28/03/2021 29/03/2021
8 04/04/2021 06/04/2021

 

Q. When will the winners’ names be published?

A. Once the winner has claimed their prize by the time stipulated by the Promoter, the name will be published. If for any reason a winner does not take a prize within the timeframe, the prize will be forfeited.

 

Q. How will I be notified if I am a winner?

A. If you are a winner, you will be contacted within two(2) business days and your name will be published at www.luckywithayam.com.au.

 

Q. How long do I have to wait to get my prize?

A. The money prize will be transferred into your nominated bank account, which may take a couple business days to be processed.

 

Q. How do I enter the second chance draw?

A. All valid non-winning entries are automatically entered into the unclaimed prize draw.

 

Q. When is the unclaimed prize draw held?

A. The promoter may conduct a second draw in the event of any forfeited or unclaimed prizes. This will be redrawn on 06/07/21 at the same time and place as the original draw. You must ensure you keep your proof of purchase should you be a second draw winner.

 

Q. How do I know if I have won in the unclaimed prize draw?

A. Prize winner(s) will be notified by e-mail within two (2) business days of the prize draw and their details published at www.luckywithayam.com.au from 14/07/21.


Please refer to the full Terms and Conditions for more details.